Team Leader – Dollarama, Laval, QC

Dollarama is a leading Canadian dollar store operator, offering a wide range of everyday consumer products, general merchandise, and seasonal items at affordable prices. With numerous locations across the country, we are committed to providing value and convenience to our customers.

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As a Team Leader at Dollarama, you will play a pivotal role in supporting the Store Manager and Assistant Store Manager in overseeing daily store operations. This position is ideal for individuals with strong leadership skills, a passion for retail, and the ability to thrive in a dynamic environment.

About the Job

We are seeking a dedicated Team Leader to join our team in Laval, QC. In this role, you will assist the management team in ensuring the efficient operation of the store, maintaining high standards of customer service, and ensuring that assigned tasks are completed accurately and on time.

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Key Responsibilities for the Team Leader

Your responsibilities will encompass a variety of tasks aimed at ensuring smooth store operations and exceptional customer experiences.

  • Support the Store Manager and Assistant Store Manager in overseeing daily retail store operations.
  • Act as the Manager on Duty (MOD) in the absence of the Store Manager and/or Assistant Store Manager, assigning tasks to be completed, ensuring that store opening/closing procedures are followed, and that employees work safely.
  • Participate in inventory processes and assist in maintaining accurate stock levels.
  • Contribute to the training and development of new employees, fostering a positive and productive work environment.

Minimum Qualifications for the Team Leader

To excel in this role, you should possess relevant experience in the retail industry and demonstrate strong organizational and leadership skills.

  • Minimum of one (1) year experience in the retail industry.
  • Ambition to progress within the company and take on additional responsibilities.
  • Ability to efficiently organize time and manage priorities.
  • Demonstrates good leadership and communication skills.
  • Ability to work in a dynamic and fast-paced environment.

Preferred Qualifications for the Team Leader

Ideal candidates will also have additional experience and skills that contribute to effective store management.

  • Experience in supervisory or leadership roles within the retail sector.
  • Strong problem-solving abilities and attention to detail.
  • Excellent customer service skills and the ability to resolve issues promptly.
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Benefits of Working at Dollarama

Joining Dollarama offers numerous advantages, including opportunities for professional growth and a supportive work environment.

  • Opportunities for career advancement within a growing company.
  • Comprehensive training programs to enhance your skills.
  • A collaborative and inclusive work environment.
  • Competitive compensation package.

How to Apply for the Team Leader

To apply for this position, visit the Dollarama careers page and submit your application online.

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