Dollarama is one of Canada’s most well-known retail chains, offering a diverse selection of everyday products at unbeatable prices. With over 1,400 locations, we are dedicated to delivering excellent value and outstanding customer service in an exciting and fast-paced shopping environment.
As an Assistant Team Leader, you will play an important role in helping the management team ensure smooth store operations. This position is ideal for individuals who enjoy leading teams, solving challenges, and ensuring that customers have a positive shopping experience.
About the Job
We are seeking a driven and responsible Assistant Team Leader to join our team in Toronto, ON. In this role, you will be a key player in ensuring the store operates seamlessly, providing support to the management team and helping to create a collaborative and efficient work environment. Your ability to manage daily tasks effectively will contribute to the store’s overall success.
Key Responsibilities for the Assistant Team Leader
Your primary duties will focus on supporting the management team to maintain store standards and deliver a superior shopping experience.
- Assist the management team by supervising daily store activities and addressing operational needs.
- Act as the point of contact for employees during shifts when management is not present, ensuring smooth operations and adherence to company policies.
- Oversee the completion of assigned responsibilities, verifying they are done accurately and in a timely manner.
- Help maintain inventory accuracy, supporting replenishment efforts and conducting regular stock checks.
- Ensure visual merchandising guidelines are implemented to enhance product presentation and sales.
- Participate actively in the onboarding and development of team members to maintain high performance standards.
Minimum Qualifications for the Assistant Team Leader
To succeed in this position, you will need to demonstrate a combination of relevant experience and a proactive approach to problem-solving.
- At least one (1) year of experience in a retail or customer service role.
- Strong skills in time management and the ability to prioritize tasks effectively.
- Proven ability to lead by example, with excellent communication and teamwork skills.
- Capability to adapt to changing priorities in a fast-moving retail environment.
Preferred Qualifications for the Assistant Team Leader
Ideal candidates will possess additional skills and experience that enable them to support the team effectively.
- Experience in supervisory roles within the retail sector is an advantage.
- Ability to identify and resolve operational challenges quickly and efficiently.
- A passion for delivering exceptional customer experiences and fostering a positive work culture.
Benefits of Working at Dollarama
By joining Dollarama, you will gain access to exciting career opportunities and a supportive work environment where your contributions are valued.
- Pathways to career progression within a growing company.
- Comprehensive training programs designed to enhance your professional skills.
- A workplace that encourages teamwork and inclusivity.
- Competitive pay rates and opportunities for performance-based rewards.
How to Apply for the Assistant Team Leader
To apply for this position, visit the Dollarama careers page and submit your application online.
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