Assistant Team Leader – Dollarama, London, ON

Dollarama is one of Canada’s most recognized retail brands, offering affordable products to customers across the country. With over 1,400 stores nationwide, we pride ourselves on delivering quality merchandise and exceptional customer service in a fast-paced and dynamic environment.

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As an Assistant Team Leader, you will play a key role in supporting the management team in overseeing daily store operations. This is an exciting opportunity for individuals with strong leadership skills, a passion for retail, and the ability to thrive in a dynamic environment.

About the Job

We are seeking a motivated Assistant Team Leader to join our team in London, ON. In this role, you will assist the management team by ensuring the store operates efficiently, maintaining high standards of customer service, and completing assigned tasks accurately and on time.

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Key Responsibilities for the Assistant Team Leader

Your responsibilities will encompass a variety of tasks aimed at supporting smooth store operations and delivering exceptional customer experiences.

  • Support the management team in overseeing daily store operations.
  • Act as the Manager on Duty (MOD) in the absence of the management team, ensuring all store opening/closing procedures are followed.
  • Ensure that tasks assigned to employees are completed efficiently and accurately.
  • Assist with inventory management, ensuring prompt and accurate stock counts.
  • Ensure compliance with merchandising practices established by the company.
  • Participate in the training and development of new employees.
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Minimum Qualifications for the Assistant Team Leader

To excel in this role, you should possess relevant retail experience and demonstrate organizational and leadership skills.

  • Approximately one (1) year of experience in the retail industry.
  • Ability to efficiently organize time and manage multiple priorities.
  • Demonstrates strong leadership, communication, and teamwork skills.
  • Ability to work in a fast-paced and dynamic environment.

Preferred Qualifications for the Assistant Team Leader

Ideal candidates will also have additional experience and skills that enhance their ability to effectively support store management.

  • Experience in supervisory or leadership roles within the retail sector.
  • Strong problem-solving abilities and attention to detail.
  • Excellent customer service skills and the ability to resolve issues promptly.

Benefits of Working at Dollarama

Experience in supervisory or leadership roles within the retail sector.Strong problem-solving abilities and attention to detail.Excellent customer service skills and the ability to resolve issues promptly.

  • Opportunities for career advancement within a growing company.
  • Comprehensive training programs to enhance your skills.
  • A supportive and inclusive work culture.
  • Competitive compensation package.

How to Apply for the Assistant Team Leader

To apply for this position, visit the Dollarama careers page and submit your application online.

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