Dollarama is one of Canada’s leading retail chains, offering a wide range of affordable products to customers nationwide. With over 1,400 stores, we are committed to providing quality merchandise and exceptional customer service in a dynamic shopping environment.
As a Team Leader, you will play a crucial role in supporting the Store Manager and Assistant Store Manager in overseeing daily store operations. This position is ideal for individuals with strong leadership skills, a passion for retail, and the ability to thrive in a fast-paced setting.
About the Job
We are seeking a dedicated Team Leader to join our team in Vancouver, BC. In this role, you will assist the store’s management team by ensuring the store operates efficiently, maintaining high standards of customer service, and completing assigned tasks accurately and on time.
Key Responsibilities for the Team Leader
Your responsibilities will encompass a variety of tasks aimed at supporting smooth store operations and delivering exceptional customer experiences.
- Support the Store Manager and Assistant Store Manager in overseeing daily store operations.
- Act as the Manager on Duty (MOD) in the absence of the Store Manager and/or Assistant Store Manager, ensuring all store opening/closing procedures are followed.
- Ensure that tasks assigned to employees are completed efficiently and accurately.
- Assist with inventory management, ensuring prompt and accurate stock counts.
- Ensure compliance with merchandising practices established by the company.
- Participate in the training and development of new employees.
Minimum Qualifications for the Team Leader
To excel in this role, you should possess relevant retail experience and demonstrate organizational and leadership skills.
- Minimum of one (1) year experience in the retail industry.
- Proven ability to efficiently organize time and manage priorities.
- Demonstrate good leadership and communication skills.
- Ability to work in a dynamic and fast-paced environment.
Preferred Qualifications for the Team Leader
Ideal candidates will also have additional experience and skills that enhance their ability to effectively support store management.
- Ambition to progress within the company.
- Experience in supervisory or leadership roles within the retail sector.
- Strong problem-solving abilities and attention to detail.
- Excellent customer service skills and the ability to resolve issues promptly.
Benefits of Working at Dollarama
Joining Dollarama provides numerous benefits, including opportunities for professional growth and a collaborative work environment.
- Opportunities for career advancement within a growing company.
- Comprehensive training programs to enhance your skills.
- A supportive and inclusive work culture.
- Competitive compensation package, starting at an hourly wage of $18.55
How to Apply for the Team Leader
To apply for this position, visit the Dollarama careers page and submit your application online.
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