Team Leader – Dollarama, Mississauga, ON

Dollarama is Canada’s leading dollar store operator, offering a broad range of quality consumer products, general merchandise, and seasonal items at affordable prices. With over 1,400 locations nationwide, we are committed to providing value and convenience to our customers.

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As a Team Leader, you will play a pivotal role in supporting the Store Manager and Assistant Store Manager in overseeing daily retail store operations. This position is ideal for individuals with strong leadership skills, a passion for retail, and the ability to thrive in a dynamic environment.

About the Job

We are seeking a dedicated Team Leader to join our team in Mississauga, ON. In this role, you will act as the Manager on Duty (MOD) in the absence of the Store Manager and/or Assistant Store Manager, assigning tasks to be completed, ensuring that store opening/closing procedures are followed, and that employees work safely. You will also participate in inventory processes and new employee training.

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Key Responsibilities for the Team Leader

Your responsibilities will encompass a variety of tasks aimed at ensuring smooth store operations and exceptional customer experiences.

  • Support the management team in overseeing daily retail store operations.
  • Act as the Manager on Duty (MOD) in the absence of the Store Manager and/or Assistant Store Manager, ensuring that store opening/closing procedures are followed and that employees work safely.
  • Assign tasks to employees and ensure they are completed efficiently and accurately.
  • Participate in inventory processes, ensuring prompt and accurate counts for proper resupply of goods.
  • Ensure that established merchandising practices are followed.
  • Participate in the training and development of new employees.
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Minimum Qualifications for the Team Leader

To excel in this role, you should possess relevant experience in the retail industry and demonstrate strong organizational and leadership skills.

  • Minimum of one (1) year experience in the retail industry.
  • Ambition to progress within the company.
  • Ability to efficiently organize time and manage priorities.
  • Demonstrate good leadership and communication skills.
  • Ability to work in a dynamic and fast-paced environment.

Preferred Qualifications for the Team Leader

Candidates with additional experience or specific skills will have an advantage in excelling at this role.

  • Experience in supervisory or leadership roles within the retail sector.
  • Strong problem-solving abilities and attention to detail.
  • Excellent customer service skills and the ability to resolve issues promptly.

Benefits of Working at Dollarama

Joining Dollarama offers numerous advantages, including opportunities for professional growth and a supportive work environment.

  • Opportunities for career advancement within a growing company.
  • Comprehensive training programs to enhance your skills.
  • A collaborative and inclusive work environment.
  • Competitive compensation package.

How to Apply for the Team Leader

To apply for this position, visit the Dollarama careers page and submit your application online.

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